Last month I purchased the equipment and after two weeks I noticed that it was not working as promised — the cycle was interrupted, the charge was holding worse. I contacted the support service — they responded, but it took almost three weeks to replace the necessary part, and before that the device was idle. After installing the new module, I had to reconfigure the entire perimeter, although I hoped to avoid a second map. Additionally — the schedule of calls is limited and it is inconvenient to adjust to it. Has anyone had a similar experience and can suggest how to speed up the resolution of such situations?
