ANT Forum

Excuse me,
How to get ant+ for ARM64-based driver?
I go to the link and it says "Sorry, you don't have access to view this file."      

I am running a Windows 11 VM on a Mac with an M1 chip, so this has ARM architecture. I was able to manually install the driver linked, and now the Ant+ USB Device appears to be correctly installed in Device Manager in Windows, however, Simulant+ does not find this device. Is this a known problem? Are there any workarounds or suggestions to try?      

Merci, j'ai pu installer le driver sous Windows 11. maintenant il ne reste plus qu'à tester si ça fonctionne.      

i couldn't install the drivers on Windows 11 Version 21H2 Build 22000.1219

any advice?

BR
Claus      

Hi Guys
Thank your for the driver but i can not get it working

I have Saris ant usb dongle

It keeps on saying unknown device.



I have unzipped the driver and clicked on update and windows says can not install device.

Regards

Morne      

morte1600 - 18 November 2022 10:03 PM

Hi Guys
Thank your for the driver but i can not get it working

I have Saris ant usb dongle

It keeps on saying unknown device.



I have unzipped the driver and clicked on update and windows says can not install device.

Regards

Morne

Same here.      

I have a Levono X64 system laptop running Windows 11. I have a GARMIN USB-m stick which works in my partners laptop (also running Windows 11) and also works in my old laptop running Windows 10.
When I plug the USB-m stick into either of the 2 available USB slots, the device does not appear on "Device Manager".
I can see that all the relevant drivers are installed.
From the above information it is evident that the problem is not with the USB-m device as it works in other machines. This would suggest that the USB port/slot is not working properly however, plugging other devices (USB Memory Sticks, iPhone, Garmin watch data/charging cable etc into these USB slots these devices are instantly seen on Device Manager and work correctly.
I have one more option open to me and that is to use a friends USB-m stick in my laptop that he knows works in his laptop, and let him try mine in his laptop.

Have you come across this anomaly before and is there any help you can give me?

Yours hopefully
MALovibond      

scott-theriault - 15 March 2022 11:29 AM

Windows 11 currently does not automatically download the required driver for ANT USB-m sticks. Following the procedure below will resolve the issue.

To manually download the driver:
1. Login to thisisant.com
2. Navigate to thisisant.com/developer/resources/downloads
3. Under "SOFTWARE TOOLS" download the "ANT USB Driver -Windows" driver
4. Unzip the newly downloaded .zip file

To update the driver:
1. Plug in a ANT USB-m stick (or ANT USB2 stick) into a USB port.
2. Open Device Manager (Start Menu -> Device Manager)
3. Locate "ANT USB-m Stick" under "Other devices"
4. Update the driver
a. Right click "ANT USB-m Stick"
b. Select “Update driver”
c. Select "Browse my computer for drivers"
d. Browse to where the unzipped driver folder is located
e. Click "Next"
ARM64-based Machines
ARM64-based machines require different drivers, but we do support the cross-platform Microsoft driver (WinUSB). The existing driver (libusb0.1) doesn’t work, however, we have a UWP version of ant-lib which uses WinUSB. There is a beta version of it up on the website, located here:

https://www.thisisant.com/resources/ant-sdk-win-uwp-beta-beta-release-for-customer-testing-and-feedback/

I am so glad I found your post, you made my day.       [ Edited: 06 December 2023 07:18 AM by KathleenMitchell ]