I’ve recently been reading a lot about how small and mid-sized businesses are adapting to digital change, especially after the rise in online deliveries and app-based services.
It’s interesting to see how local teams — particularly those focused on building web and mobile solutions — are playing a major role in this shift. For example, in Kolkata, there’s been a noticeable increase in startups and even traditional service providers working with tech partners to design better booking systems, digital menus, and customer dashboards.
A friend of mine works with a
web development company in Kolkata, and he mentioned how many restaurant owners and transport operators are now looking for simple, automated web platforms to manage orders, track drivers, or handle customer data securely. It’s a clear sign that digital presence is no longer optional — it’s a necessity for growth.
I’d love to know how things are evolving in other cities — are local service providers and small business owners also collaborating with tech teams to improve their operations?
