The desired state of
RMM tools and Professional services automation is more than just an ideal. It's a set of requirements that you want every endpoint to consistently meet. For instance:
Maintain a patch compatibility rate of 95% or above.
• Ensure that no computer goes more than ten days without a reboot.
• Complete all important EDR threats in 15 minutes or less.
• Prevented endpoint backup failures throughout business hours
• Adhere to frameworks such as GDPR, HIPAA, ISO/IEC 27001, NIST, and CIS.
Every one of these benchmarks supports operational stability, performance, and security. However, without automation, achieving them, let alone sustaining them, is difficult.
The set of automation tools that keeps everything moving forward
Building systems that react on their own is more important than reacting faster when bringing and maintaining devices in a desired state. Through a simple, three-step framework—monitoring, identification, and remediation—the RMM Automation Toolkit makes this possible.
Observe and identify
IT teams have breathing room thanks to effective monitoring. They are encouraged to address issues before anyone notices a problem, rather than pursuing tickets or responding to user complaints.
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