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Amazon Agency in the USA: Hire Experts, Get Results

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Joined 2025-03-07

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In today’s competitive ecommerce landscape, hiring a reliable amazon agency isn’t just a strategic decision — it’s a growth necessity. Whether you're launching your first product on Amazon or managing an established brand with hundreds of SKUs, having a team of seasoned experts by your side can make all the difference.

This case study highlights how SpectrumBPO, a leading Ecommerce Growth Agency in Richardson, USA, delivered measurable results for an Amazon seller struggling with stagnant sales and inefficient account management.

Case Study: Turning Around a Failing Amazon Store with SpectrumBPO
Client Background:
A mid-sized seller based in Texas had been selling household cleaning supplies on Amazon for three years. Despite decent product reviews and consistent stock, their monthly revenue had plateaued at around $15,000 with a high ACoS (over 40%) and poorly optimized listings.

Challenges Faced:

Outdated product listings with poor keyword integration
Lack of A/B testing on creatives
PPC campaigns bleeding budget with no clear ROI
No cohesive brand presence on Amazon
Constant account health warnings due to policy violations
Why They Chose SpectrumBPO:
After vetting multiple agencies, the seller chose SpectrumBPO because of its strong reputation as a full service ecommerce agency offering Amazon-specific services, proven results, and a team of over 400 in-house experts. Their Richardson-based team brought together account managers, SEO strategists, PPC specialists, graphic designers, and compliance officers under one roof.

Strategy Implemented by SpectrumBPO

The onboarding started with a complete Amazon account audit. Based on findings, the following strategic actions were executed:

Listing Optimization:
SpectrumBPO’s SEO team rewrote bullet points, titles, and descriptions using high-converting keywords. Their creative team enhanced product imagery and A+ content to align with Amazon’s best practices.
PPC Overhaul:
A dedicated ad specialist restructured campaigns, shifted budget toward high-performing keywords, and implemented negative keywords to cut wasteful spend. Within three weeks, ACoS dropped to 25%.
Brand Development:
The branding team implemented a storefront design that reflected the brand’s values and product benefits. They also created brand-registered videos and conducted ongoing competitor research.
Compliance & Account Health:
Their Amazon compliance expert ensured that all listings were within Amazon’s policies and helped the seller appeal previous warnings. This stabilized account health and improved seller ratings.
Results After 90 Days

Revenue grew from $15,000 to $42,500/month
ACoS reduced from 40% to 22%
Conversion rate improved by 37%
Account health achieved “Good Standing” status
Brand Storefront sessions increased by 280%
The client noted that the most valuable aspect of SpectrumBPO’s service was having Amazon experts available across departments who proactively identified issues and acted fast.

“We didn’t just hire an agency — we gained a growth partner. SpectrumBPO’s team has helped us unlock our Amazon potential in a way we never thought possible,” the client said.

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