Welcome Guest,Register Now
Log In

ANT Forum

Welcome guest, please Login or Register

   

Medilisk appointment reminders stopped arriving

RankRankRankRank

Total Posts: 140

Joined 2024-08-29

PM

Booked a virtual consultation through Medilisk and received confirmation, yet I never saw any reminder emails or text alerts before the scheduled time. I checked spam folders, then submitted a note asking for help via their site form, but there’s been no reply. Has anyone else missed reminders and eventually had notifications restored? I’d love to know what detail prompted Medilisk’s team to follow up.

     
RankRankRank

Total Posts: 69

Joined 2024-11-29

PM

Missing that reminder pushed me to note my appointment reference, registered email, and a screenshot showing no alerts before contacting support. Community tips in medilisk reviews highlighted that sending those three details together often triggers a rapid fix. I submitted one concise request bundling all elements with a polite reminder request. Within hours, Medilisk’s team confirmed a notification outage, reactivated my email and SMS alerts, and provided a direct link to join the missed session. Supplying complete appointment context and proof in a single message unlocked a timely resolution.